We were two adults with four children between 11-15 years in age and we had a great time. Never segged before and it was a real adventure and different experience. We went for an hour (plus some – thank you) in the glorious evening sun around the castle. The machines were great, instructions clear and Itay, as well as being an engaging guide, was very supportive to the more nervous – though there is nothing to worry about. We would have done the town tour if it weren’t for the age of the children. There was an admin error that they sorted out and went beyond what was necessary. In short, excellent customer service.